One of my friends asked me, “Sir how is it that you are always smiling and cheerful and never morose”.
I told him that I have 2 lives which help me a lot for being cheerful and enthusiastic at every moment. What are they?
1. Material Life
2. Spiritual Life
Material life requires Common Sense. Spiritual Life needs a Calm Mind. Calm Mind is a fertile mind. It’s very receptive. A receptive mind will respond to any situation and not react. Responding is pro action. Reaction is wrong action or no action. Reacting mind is turbulent. Turbulent mind is emotional, not rational. When you meet with a customer who does not agree with what you say, if you become emotional, you get attached to only your view point and will fail to see from the customer’s angle. Because of this Customer Myopia you will rather get upset with him and react in a manner which may not be liked by him and you will lose the customer.
If your mind is calm, you will see the customer’s view with empathy and find Logical Answers to his queries. Logical Answer will come only when you are rational and not emotional. We call the Rational Mind as the Spiritual Mind. Calm Mind will improve Common Sense which is useful for Material Life. I maintain a balance between the two every day.
If your mind is calm, you will see the customer’s view with empathy and find Logical Answers to his queries. Logical Answer will come only when you are rational and not emotional. We call the Rational Mind as the Spiritual Mind. Calm Mind will improve Common Sense which is useful for Material Life. I maintain a balance between the two every day.
How Spiritual Mind helps Material Life
Any customer, before making a buy, has to find answers to 2 TOMs (TOP OF the MIND) in his mind.
1. Why should I buy this product
2. What this product will do for me or What is in this product
Any business person, who is ready with answers for these 2 TOMs, will certainly win the customer. If he starts becoming emotional on these questions, sale will be lost. No amount of product knowledge, educational qualification or status can make the sale. Only a rational, Logical Answer can convince the customer and satisfy his 2 TOMs. How then can we understand what is in the customer’s mind? That is when the Spiritual Mind comes to help. A calm mind before you meet the customer will give you answers. If you train your mind not to react when facing the customer’s 2 TOMs, it will respond positively. A calm mind will think solutions. It comes by practice. Then it reflects in your behavior.
How to develop a Spiritual Mind
Be yourself first. In the hustle bustle of the daily life, set at least 10 minutes a day for your own self. Sit in a calm place and engage in Self Talk with your own mind. Concentrate on any subject of achievement for your growth. It can be an improvement in your product knowledge, customer handling techniques, 2 TOMs on any of your products and so on. Self Talk is a communication process. Because you are talking to your own mind, there is no conflict, competition or feeling of let down. Therefore it is positive. Practice this every day. You will see amazing results in a short time.
Solutions if sincerely implemented will certainly produce positive results. Positive results will bring happiness. When you see success every day in your activities, you will always be a cheerful person every day. A cheerful person will always be a smiling person. Not only is he cheerful, but he makes the place where he is also cheerful. Even if you are not successful you will not react but respond to find solutions. That is the power of the Spiritual Mind.
Friends,
Your mind is fertile. Sow seeds of Happiness
Be yourself a Happiness Bundle
Self Talk is the right fertilizer
Product Promotion Self Talk process, we will see in coming blogs
Be yourself a Happiness Bundle
Self Talk is the right fertilizer
Product Promotion Self Talk process, we will see in coming blogs
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Image: markuso / FreeDigitalPhotos.net
Image: photostock / FreeDigitalPhotos.net
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